INTERNATIONAL CUSTOMERS: CUSTOMERS ARE RESPONSIBLE FOR ALL CUSTOMS AND DUTY FEES THAT MAY APPLY.
PLEASE CONTACT US FOR THE BEST SHIPPING RATE!
After your item is processed we will send you a tracking number immediately.We ship to PO Box or APO Addresses. Please contact us for shipping rate!Shipments to HI, AK, and PR will be done through UPS 2nd day air shipping or USPS Priority Mail. For shipping quotes please contact us for BEST SHIPPING RATE!
Canada Shipping: All shipping to Canada will be shipped by UPS Ground, USPS PRIORITY MAIL or lightning quick 2-3 day UPS Expedited air delivery and brokerage will be prepaid, saving you a lot of money! Shipping to Canada by UPS Ground Service, brokerage fee is not included and VIP Pro Audio is not responsible for that.
Other International Shipping: All other international shipping will receive lightning quick 2-5 day UPS air delivery with a tracking number! All international customers outside the US and Canada should pay by PayPal only.For International Customers only: Please be advised that for 120 Volt products, you will need a step-down transformer available. Car products will work without the transformer.
Vip Pro Audio Inc is an authorized dealer for all the brands we sell. You receive full manufacturer's warranty and support when you purchase from us. Please see description for the warranty of a particular item, visit the manufacturer's website, or contact us.
We operate a 30-day return period. Items must be returned with all original packaging as well as all included items. Items that are not returned in original, resalable condition are subject to a 15% restocking fee. We charge a 15% restocking fee on returned items only if the item is clearly used and or the packing is tarnished. A %5 re-stock is more likely if the unit comes back in mint condition. The ship cost we paid Fedex to ship your item will be deducted as well. In some cases restock fee's and ship costs can be applied as a store credit.
You must contact us for our Return Form and return ship instructions before returning any items. Upon receipt of the returned product a credit will be issued according to your payment method. If any product is damaged in shipping, you should address the issue promptly with the appropriate carrier. Any return sent back with out contacting us and completing a return form will NOT be processed."
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